Knowledge Database - 8TECH HK

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Managed Servers FAQ

What is a Managed Server ?

A Managed Server is a service that includes the hardware, software, and ongoing upkeep of a server.

What are the advantages of a Managed Server ?

There are several advantages of our Managed Server solutions:

  • Ensures high availability of your website(s), reducing the number of downtimes to the minimum
  • Offers a high-speed accessibility and ensures that the resources are optimized for maximum performance
  • Provides continuous monitoring of your server
  • Offers effective troubleshooting help in time
  • Provides efficient technical support round the clock.
  • Rescues you from hiring and training people on the management of your dedicated servers
  • Takes steps to ensure the security of your server(s)
  • Offers back-up facilities, along with rapid disaster recovery features

We are not managing servers, we are creating solutions.

While we focus on IT issues our clients can concentrate on their core business.

What is ‘Proactive Management’ ?

Your server is monitored 24 hours a day, 7 days a week by our team of experts. Software updates (i.e. security updates) and hardware maintenance will be handled without the need of any interaction from your side. You can focus on your core business – and we will manage all IT issues.

We will manage:

  • Hardware maintenance and upgrades
  • Operating system updates
  • Firewall services
  • Backup services
  • Database management
  • Server monitoring and recovery
  • Anti-spam and virus protection
  • Security scans and audits

What hardware do you use ?

We use only top of the line, custom-built servers running the ultra-stable and secure Debian operating system. All our servers are assembled by an ISO 9001:2008 certified firm in Germany. These high quality standards enable us to give an uptime guarantee for all our services.

Hardware Highlights:

  • Enterprise Class Quality
  • Fast Intel Xeon(TM) processors
  • RAID Storage with Battery Backup
  • Redundant High-Efficiency Power Supplies

What server configuration is available out-of-the-box ?

The following standard configuration is available:

Web + Database + Mailserver

  • Apache, lighttpd or nginx
  • mySQL or PostgreSQL
  • Postfix or exim
  • Dovecot or Courier

Webserver Only

  • Apache

Mailserver Only

  • Postfix or exim
  • Dovecot or Courier
  • Webmail

Database Server Only

  • mySQL or PostgreSQL

cloud Server

  • OpenStack, Xen Cloud Platform or ownCloud

Individual Configuration

  • Fully configurable to your needs

Our team of experts can configure the server to your specifix needs.

Please contact us if you need further information.

We are not managing servers, we are creating solutions.

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