Knowledge Database - 8TECH HK

Please have a look at our Knowledge Database below which covers Frequently Asked Questions.

If you are missing a solution for your specific question please contact our support.

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Technical FAQ

Is my data secure ?

We understand IT security to be mission critical to your business – so we strongly focus on securing your data.

IT security

  • Pro-active security updates
  • Daily backups
  • Firewall
  • Anti Virus
  • DDoS Alert System
  • 24/7 Monitoring

Physical security

  • Tier 3 DC standard facility
  • N+1 redundant aircondition
  • Dual city main power sources
  • Parallel N+1 Uninterrupted Power Supply
  • N+1 Backup generator support
  • SM-200 Fire Suppression System
  • Fire and Smoke Detection System
  • CCTV video surveillance
  • 24/7 Security Guards on site

Where is the data centre located ?

Our main data centre is located in Hong Kong. We also operate a facility for managed servers in Vienna, Austria.

What hardware do you use for web hosting ?

We use only top of the line, custom-built servers running the ultra-stable and secure Debian operating system. All our servers are assembled by an ISO 9001:2008 certified firm in Germany. These high quality standards enable us to give an uptime guarantee for all our services.

Hardware Highlights:

  • Enterprise Class Quality
  • Fast Intel Xeon(TM) Quad-Core processors
  • At least 16 GB RAM
  • RAID Storage with Battery Backup
  • Redundant High-Efficiency Power Supplies

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