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Technical FAQ
We understand IT security to be mission critical to your business – so we strongly focus on securing your data.
IT security
- Pro-active security updates
- Daily backups
- Firewall
- Anti Virus
- DDoS Alert System
- 24/7 Monitoring
Physical security
- Tier 3 DC standard facility
- N+1 redundant aircondition
- Dual city main power sources
- Parallel N+1 Uninterrupted Power Supply
- N+1 Backup generator support
- SM-200 Fire Suppression System
- Fire and Smoke Detection System
- CCTV video surveillance
- 24/7 Security Guards on site
Our main data centre is located in Hong Kong. We also operate a facility for managed servers in Vienna, Austria.
We use only top of the line, custom-built servers running the ultra-stable and secure Debian operating system. All our servers are assembled by an ISO 9001:2008 certified firm in Germany. These high quality standards enable us to give an uptime guarantee for all our services.
Hardware Highlights:
- Enterprise Class Quality
- Fast Intel Xeon(TM) Quad-Core processors
- At least 16 GB RAM
- RAID Storage with Battery Backup
- Redundant High-Efficiency Power Supplies
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